Shipping & Return Policy

Shipping Rates

Standard Orders

Weight

Price

Vic Metro

--

$8.95

Vic Country

--

$8.95

Interstate

0-5 kg

$8.95

Standard Orders

Weight

Price

VIC + Interstate

Orders over $80.00

--

FREE

Heavy Orders

Weight

Price

Interstate

5.1 - 10 kg

$15.40

Interstate

10.1 - 15 kg

$18.15

Interstate

15.1 - 20 kg

$23.65

Interstate

20.1 - 25 kg

$33.55

Interstate

25.1 - 30 kg

$41.25

Interstate

30.1 - 35 kg

$50.25

Interstate

35.1 - 40 kg

$61.85

Interstate

40.1 - 45 kg

$72.30

Interstate

45.1 - 50 kg

$80.25

NOTE: Over 50 KG your order will not process online, and direct you to contact our customer service team, we will then obtain a freight specific to the weight & location from the warehouse.

SHIPPING

All shipped goods, will be delivered using Australia Post, there will be an eParcel tracking number applied to each order. This will be provided by email or call our customer service team. 

Note: We only deliver in Australia. 

rETURNS AND REFUNDS

We will not cancel or refund an order based on โ€œchange of mindโ€. In accordance with any statutory rights you may have under the Competition and Consumer Act 2010 (Cth), which cannot be excluded, we will replace or reimburse you for any product which has been delivered to you and is faulty or damaged. Due to the nature of our product, returns and refunds of product(s) are processed on a case by case basis. If you have problems with your order or product received, we request that you contact us through our "contact us" page.