Terms and Conditions

Promotions Terms and conditions

BLACK FRIDAY ORDER WINBACK PROMOTION - Terms and Conditions

Participation Period: The Promotion period is for orders between 28/11/2023 5:30PM AEST - 28/11/2023 8:30PM AEST. Orders placed outside of this period will not be eligible for participation.

Selection of Winners: Winners will be randomly selected from the pool of eligible orders received during the Promotion period. The selection will be conducted fairly and transparently by Melrose Health or a designated representative.

Prize: Winners of the Promotion will receive a full refund for the total value of their order (excluding shipping costs or any other additional charges) placed during the Promotion period. The refund will be issued through the original payment method used for the purchase.

Notification of Winners: Winners will be randomly selected from the pool of eligible orders received during the Promotion period. Winners will be notified via email within a reasonable period after the Promotion ends. The notification will include details confirming that they have won and instructions on how the refund will be processed.

Refund Processing: The refund for the winning orders will be processed promptly following the confirmation of the winner's eligibility and acceptance of the prize. Melrose Health will not be liable for any delays in the refund process caused by external factors such as banking procedures or technical issues.

Rights of Melrose Health: Melrose Health reserves the right to cancel, modify, or suspend the Promotion at any time without prior notice. We also reserve the right to disqualify any participant who violates these terms and conditions or engages in fraudulent or inappropriate conduct that undermines the fairness and integrity of the Promotion.

Acceptance of Terms: By participating in the Promotion, participants agree to abide by these terms and conditions and the decisions made by Melrose Health regarding the selection of winners, which shall be final and binding in all respects.

Contact Information: If participants have any queries regarding the Promotion or require further clarification about these terms and conditions, they can contact Melrose Health customer support at info@melrosehealth.com.au

By participating in the Promotion, participants indicate their acceptance and understanding of these terms and conditions.

Melrose Health reserves the right to amend these terms and conditions at any time and will post the revised terms on the website.

BLACK FRIDAY SALE - Terms and Conditions

Conditions of Entry
To enter this promotion you must place an order through the melrosehealth.com.au website. Promotion excludes MASSAGE OILS, 9L CASTILE SOAP. 

The following conditions apply: 
Spend $75.00 AUD = Save 10% off your order 
Spend $100.00 AUD = Save 25% off your order
Spend $125.00 AUD = Save 35% off your order. 

Each order will receive a free Essential Greens Pineapple with every order. 

Promotion excludes subscriptions. Only applicable to one time purchases. 
 
Start Date: 18/11/2023 12:00AM AEST
End Date: 29/11/2023 11:59PM AEST

Disclaimer: Melrose Health has the right to discontinue this promotion at any time with no notice. We will deliver any update or cancellation of the promotion through this website term and conditions page.

*Discount will automatically be applied checkout during the promotional period when product is added to cart and can only be claimed at melrosehealth.com.au. Cannot be combined with any other coupons, discounts, offers, or promotions.

25% OFF Christmas In July Sale - Terms and Conditions

Conditions of Entry
To enter this promotion you must place an order through the melrosehealth.com.au website. Promotion excludes MASSAGE OILS, 9L CASTILE SOAP. 

Start Date
Monday 17 July 2023 12:00AM AEDT
End Date
Sunday 23 July 2023 11:59PM AEDT

Disclaimer
Melrose Health has the right to discontinue this promotion at any time with no notice. We will deliver any update or cancellation of the promotion through this website term and conditions page.

*Discount applied automatically at checkout during the promotional period when product is added to cart and can only be claimed at melrosehealth.com.au .

Buy 2 Get 1 Free MCT Promotion

Conditions of entry – To enter this promotion you must place an order through the melrosehealth.com.au website. The promotion is only valid for the following products: 

MCT Oil Kickstart 250ml and 500ml
MCT Oil Brain Power 250ml and 500ml
MCT Oil Energy and Exercise 250ml and 500ml

Start Date: January 1st, 2023 12:00AM AEST

Disclaimer: Melrose Health has the right to discontinue this promotion at any time with no notice. We will deliver any update or cancellation of the promotion through this website term and conditions page.

*Discount will automatically be applied checkout during the promotional period when product is added to cart and can only be claimed at melrosehealth.com.au. 3 products must be added to cart to receive the third product free.

25% Off Immunity Range Sale - Terms and Conditions

Conditions of Entry
To enter this promotion you must place an order through the melrosehealth.com.au website. The promotion applies only to the products below. 

Promotional items: 
- Liposomal Vitamin C
- Liposomal Nicotinamide Riboside 
- Liposomal Vitamin D3-K2
- Liposomal Beauty Collagen 
- Vitamin C Calcium Ascorbate
- Vitamin C Ascorbic Acid
- Vitamin C Sodium Ascorbate 
- Vitamin C Plus Bioflavonoids 
- Immune Guard
- Energy & Wellbeing - Grass Fed Beef Liver Capsules
- Men's Optimal - Grass Fed Beef Organ Capsules
- Nose-to-tail Multi - Grass Fed Organ Capsules
- Women's Replenish - Grass Feed Beef Organ Capsules
- Manuka Honey UMF 5+, 10+ & 15+
- Turmeric Superblend
- Bone Broth Bombs
- High Strength Fish Oil 
- Fish Oil Heart and Health
- Fish Oil + Vitamin D 
- Cod Liver Oil
- Organic Flaxseed Oil 
- Australian Flaxseed Oil 
- Australian Flaxseed Oil Capsules

Start Date
Tuesday 11/7/2023 9:00AM AEDT
End Date
Sunday 16/7/2023 11:59PM AEDT

Disclaimer
Melrose Health has the right to discontinue this promotion at any time with no notice. We will deliver any update or cancellation of the promotion through this website term and conditions page.

*Discount applied automatically at checkout during the promotional period when product is added to cart and can only be claimed at melrosehealth.com.au .

25% Mother's Day - Terms and Conditions

Conditions of Entry
To enter this promotion you must place an order through the melrosehealth.com.au website. The promotion applies only to the products below. 

Promotional items: 
- Liposomal Vitamin C
- Liposomal Nicotinamide Riboside 
- Liposomal Vitamin D3-K2
- Liposomal Beauty Collagen 
- Vitamin C Calcium Ascorbate
- Vitamin C Ascorbic Acid
- Vitamin C Sodium Ascorbate 
- Vitamin C Plus Bioflavonoids 
- Immune Guard
- Collagen Daily Glow Tub
- Collagen Daily Glow Sticks
- Essential Reds
- Essential Greens
- Essential Greens Pineapple
- Green-Biotic Gut Support
- Evening Primrose Oil
- Turmeric Superblend

Start Date
Saturday 13 May 2023 12:00AM AEDT
End Date
Tuesday 16 May 2023 11:30PM AEDT

Disclaimer
Melrose Health has the right to discontinue this promotion at any time with no notice. We will deliver any update or cancellation of the promotion through this website term and conditions page.

*Discount applied automatically at checkout during the promotional period when product is added to cart and can only be claimed at melrosehealth.com.au .

Giveaway Competition  $20 Voucher - Terms and Conditions

Conditions of Entry
To enter this promotion you must place an order through the melrosehealth.com.au website. To use this promotion, a minimum spend of $50.00 applies. The promotion applies to all products on the website.  

Start Date
Thursday 4 May 2023 12:00AM AEDT
End Date
Friday 2 July 2023 11:59PM AEDT

Disclaimer
Melrose Health has the right to discontinue this promotion at any time with no notice. We will deliver any update or cancellation of the promotion through this website term and conditions page.

*Discount applied checkout during with promotional code during the promotional period when product is added to cart and can only be claimed at melrosehealth.com.au .

Melrose WHOOP BAND + 12 MONTH SUBSCRIPTION  Competition Terms and Conditions

Promoter

Melrose Laboratories Pty Ltd (ABN 54 005 490 102), 16 - 18 Lionel Road, Mount Waverly, Victoria, 3149

Competition Period

9am 05/10/2023 until 11.59pm 31/10/2023    

Who can enter?

Only Australian residents who:

(a) are aged 18 or over; 

(b) Reside at an Australian address

Verification Requirements

The Promoter reserves the right to verify the eligibility of entrants. The Promoter may require such information as it considers reasonably necessary for this purpose and a prize may be withheld unless and until the Promoter is satisfied with the verification.

Where will the competition run?

The competition will run online.

Entry Instructions 

To enter, you must:

1. Submit name, email and mobile number – 20 Points.

2. Purchase Melrose Origins Organ Meat Capsules – 1 entry point for every dollar spent.
Melrose Energy and Wellbeing – Grassfed Beef Liver Capsules
Men’s Optimal – Grassfed Beef Organ Capsules
Women’s Replenish – Grassfed Beef Organ Capsules
Nose to tail – Grassfed Organ Capsules

3. Share on Socials (10 Entry Points): Spread the word on social media to increase your odds of winning.
4. Share via Email (10 Entry Points): Amplify your entry by sharing via email with friends and family.

How will the winners be chosen? 

This is a game of chance. There will be only one winner.
The winner will be chosen at 12pm on 9/11/2023 at Melrose Health Head Office, 16 – 18 Lionel Rd, Mount Waverley, Victoria, Australia

What can I win? 

The prize is a Whoop 4.0 Band + 12 month subscription.  
1 per winner.

How many times can I enter? 

Entry points attributed to submission of name, email and/or mobile will only be counted once. The remaining entry point mechanics are not limited.  

How and when will the winner be informed?

Winner will be notified at the end of the Event via the email address specified in the entry form. 

How will the winner collect the prize?

The Promoter will request The Winner’s delivery address via email. The Winner will only receive the prize if they provide a delivery address. The Promoter is not responsible for any damages or loss of prize via third party delivery company.

Collection and use of your personal information

By entering, you consent to the Promoter using your name/s and written entry in any promotional or advertising activity.
The Promoter may collect your personal information directly or through its agents or contractors. The Promoter will use your personal information to conduct and manage the competition. The Promoter may disclose your personal information to its related companies, agents and contractors to assist in conducting this competition, communicating with you or storing data.
The Promoter’s Privacy Policy (see https://www.melrosehealth.com.au/privacy-policy) includes information about:
a) how to seek access to the personal information the Promoter holds about you and seek correction of the information; and 
b) how to complain about a privacy breach and how the Promoter will deal with such a complaint.


These Terms and Conditions incorporate and must be read together with the details outlined in the table above. Information about prizes and how to enter forms part of these Terms and Conditions. By entering, you accept these Terms and Conditions.

Entry

Your entry must be received during the Competition Period and will be deemed to be received only when received by the Promoter.

Prizes
1. Prize will be forfeited if not claimed within 1 month (30 days) of winner notification email

2. If the Winner is found to not meet the eligibility requirements (i.e. does not reside at an Australian address for postal purposes) the Promoter will choose a runner up to win the prize.

3. The Promoter retains the right to change the final prize at any point if products are unavailable for fulfilment. Where a product is unavailable, the Promoter will replace this with a similar product to the best of their ability.

General

4. Any failure by you to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s).

5. The Promoter’s decision in connection with all aspects of this competition is final.

6. Prizes cannot be transferred or exchanged nor (except where cash is specified) redeemed for cash. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change in prize value. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value.

7. If publication will take place, by entering, you request that your full address not be published.

8. If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants.

9. The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

Liability

10. Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth).

11. Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law).

12. Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant). Unless otherwise specified, prize/s will only be delivered to addresses in Australia.

13. This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter. You provide your information to the Promoter and not to any social media platform. You completely release any relevant social media platforms from any and all liability.

Melrose 'MCT Challenge Competition' Terms and Conditions

Promoter

Melrose Laboratories Pty Ltd (ABN 54 005 490 102), 16 - 18 Lionel Road, Mount Waverly, Victoria, 3149

Competition Period

9am 01/02/2022 until 11.59pm 28/02/2022  

Who can enter?

Only Australian residents who:

(a) are aged 18 or over; 
(b) Reside at an Australian address

Where will the competition run?

The competition will run online.

Entry Instructions 

To enter, you must:

  • Sign up for the Melrose MCT Kick Start 2022 Challenge by providing your email address and details
  • Successfully complete the entry question ‘Tell us in 25 words or less why you want to boost your energy in 2022?’
  • Accept the competition terms and conditions

How will the winners be chosen? 

This is a game of skill. Melrose Health will select the winner based on, in their opinion, the best answer to the qualifying question ‘Tell us in 25 words or less why you want to boost your energy in 2022’
Chance plays no part in how the winners will be selected. 
The valid entry judged to be the best will be the winner.
There will be no tie. The judging panel will award one winner only.
All judging decisions are as determined by the Promoter, in their absolute discretion.
The winner will be chosen at 10am on 02/03/2022 at Melrose Health Head Office, 16 – 18 Lionel Rd, Mount Waverley, Victoria, Australia  

What can I win? 

The prize pack is valued at $819.75 and will consist of:
1 x Vitamix Explorian Series E310 High Performance Blender 1.4L valued at RRP $649.00
$170.75 worth of Melrose products including:

  • 1 x Melrose MCT Kick Start 500mL ($25.95)
  • 1 x Melrose MCT Powder Original 300g ($49.95)
  • 1 x Melrose Organic Essential Greens Pineapple 120g ($24.95)
  • 1 x Melrose Essential C+ Immune 120g ($34.95)
  • 1 x Melrose Stress Support 120g ($34.95)

How many times can I enter? 

You can enter only enter once.

How and when will the winner/s be informed?

Winner will be notified at the end of the Event via the email address specified in the entry form

How will he winner collect the prize

The Promoter will request The Winner’s delivery address via direct message on Instagram. The Winner will only receive the prize if they provide a delivery address. The Promoter is not responsible for any damages or loss of prize via third party delivery company.

Collection and use of your personal information

By entering, you consent to the Promoter using your name/s and written entry in any promotional or advertising activity.
The Promoter may collect your personal information directly or through its agents or contractors. The Promoter will use your personal information to conduct and manage the competition. The Promoter may disclose your personal information to its related companies, agents and contractors to assist in conducting this competition, communicating with you or storing data.
The Promoter’s Privacy Policy (see https://www.melrosehealth.com.au/privacy-policy) includes information about:
a) how to seek access to the personal information the Promoter holds about you and seek correction of the information; and 
b) how to complain about a privacy breach and how the Promoter will deal with such a complaint.

These Terms and Conditions incorporate and must be read together with the details outlined in the table above. Information about prizes and how to enter forms part of these Terms and Conditions. By entering, you accept these Terms and Conditions. 

Entry

Your entry must be your original work and not copied. 

1. The Promoter may copy and amend your entry and may use (or allow others to use) your entry and any rights in relation to your entry, to publicise this competition or for any other purpose. These rights are perpetual, royalty free, world-wide, irrevocable and transferable. For example, the Promoter may publish all or any part of your entry or any amended version of it. The Promoter may also decide not to publish an entry, to cease publication of an entry, or to publish an edited entry.
2. Your entry must be received during the Competition Period and will be deemed to be received only when received by the Promoter.

Prizes

1. Prize will be forfeited if not claimed within 1 month (30 days) of winner notification email
2. If the Winner is found to not meet the eligibility requirements (i.e. does not reside at an Australian address for postal purposes) the Promoter will choose a runner up to win the prize.
3. The Promoter retains the right to change the final prize at any point if products are unavailable for fulfilment. Where a product is unavailable, the Promoter will replace this with a similar product to the best of their ability.  

General


4. Any failure by you to comply with the conditions imposed by the prize supplier(s) may result in the prize being cancelled or withdrawn without liability for the Promoter or the prize supplier(s).
5. The Promoter’s decision in connection with all aspects of this competition is final.
6. Prizes cannot be transferred or exchanged nor (except where cash is specified) redeemed for cash. Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The prize values are correct as at the date of preparing these Terms and Conditions and include any applicable GST. The Promoter is not responsible for any change in prize value. You agree that if a prize (or element of a prize) is unavailable for any reason the Promoter may provide another item of equal or higher value.
7. If publication will take place, by entering, you request that your full address not be published.
8. If this competition cannot run as planned for any reason beyond the Promoter's control, for example due to software, hardware or communications issues, unauthorised intervention, tampering, fraud or technical failure, the Promoter may end, change, suspend or cancel the competition or disqualify affected entries/entrants.
9. The Promoter is not responsible for any tax implications arising from you winning a prize. You should seek independent financial advice. If for GST purposes this competition results in any supply being made for non-monetary consideration, you must follow the Australian Taxation Office’s stated view that where the parties are at arm’s length, goods and services exchanged are of equal GST inclusive market values.

Liability


10. Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth).
11. Subject to the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable (including in negligence) for any loss (including indirect, special or consequential loss or loss of profits), expense, damage, personal injury (including allergies, skin conditions or other reactions, as relevant), illness or death suffered in connection with this competition or any prize, except for any liability which under statute cannot be excluded (in which case that liability is limited to the greatest extent allowed by law). 
12. Without limiting the previous paragraph, the Promoter and the agencies and companies associated with this competition are not liable for any loss of, damage to or delay in delivery of prize/s, or for any damage that occurs to displayed prize/s (where relevant). Unless otherwise specified, prize/s will only be delivered to addresses in Australia.
13. This competition is in no way sponsored, endorsed or administered by, or associated with any social media platform, including Facebook, Instagram and Twitter. You provide your information to the Promoter and not to any social media platform. You completely release any relevant social media platforms from any and all liability.