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Double Strength Apple Cider Vinegar is fermented using less water. This makes the end product more concentrated. Double Strength Apple Cider Vinegar contains 8% acetic acid and is not organic.

Melrose Organic Apple Cider Vinegar contains 6% acetic acid. It is an organic product.

Both are un-pasteurised.

Our Omega fish oil range, including cod liver oil is proudly wild caught. We use purse seiners, which have no impact on the seabed. We are also certified friend of the sea.

We do not test any of our products or ingredients / raw materials on animals.

Our Vitamin C powder uses the traditional fermentation, filtration, crystallisation and drying process, each batch is assessed by our Quality Assurance department,to make sure premium product quality is achieved before supply to our customers.  

Acidity and alkalinity are spoken through a pH value. The stomach, intestines and skin are acidic in nature and don’t necessarily ‘change’, which is a good thing, because we want our bodies to fight off unknown toxic pathogens. Where the pH can vary is in urine. Our kidneys work to stabilise the acid alkaline balance and excess of acidity can have detrimental effects. What we consume affects this balance, therefore ingredients found in essential greens including wheatgrass, barley grass, spirulina and chlorella assist the acid-base balance by alkalising the pH levels in the kidneys and blood, resulting in positive benefits for the whole body.

This may be because too much has been consumed at once. Its best to start with a small dose, 1 teaspoon, and increase over 2-3 weeks, up to 2 tablespoons. Another way to mitigate the potential side effects, is to consume food while taking MCT. Many have found this to help ease potential nausea, diarrhea, or stomach upset.

Our currents diets unfortunately have a high amount of omega-6 fats, from fast food take aways, sugary drinks, and many more, that can encourage inflammation. Supplementing with omega-3 fatty acids, like those from fish or flaxseed oils, helps to adress the imbalance, between omega-6 and omega-3s, to reduce overall inflammation, resulting in reduced fluid retention, swelling, bloating and pain.

No - MCT Oils will best support weight-loss on a ketogenic diet. Though many other benefits can assist those who aren't on a keto or low carb diet. The benefits you may experience with consumption of MCT include, providing instant natural energy, without depositing in fat cells, maintaining focus and concentration as well as supporting physical perfomance, plus many more.

No. We do not use any Palm Oil in any of our products. 

Our Vitamin C Nutrient powder range does not contain any gluten.

Many Melrose products are vegan friendly including Melrose Essential Greens, Melrose MCT Oils, Melrose Kitchen Oils, Melrose Nut Spreads and Tahini, and Melrose Flaxseed Oils. We have indicated whether a product is vegan friendly on our labels.

2.4mL of Melrose Evening Primrose Oil is equivalent to 1000mg, this can also be measured as approximately half a teaspoon.

The recommended daily dose of Melrose Evening Primrose Oil is 5mL per day. This is easily measured as one standard teaspoon.

Yes, we use L-ascorbic acid as it is the consumable form of vitamin C that is able to be synthesised by your body. L-ascorbic acid is found in natural sources of vitamin C and is the only form of ascorbic acid used in supplementation. D-ascorbic is not found in nature and cannot be synthesised in the body, therefore it is never used in vitamin C supplementation.

The packaging used for Melrose vitamin C varieties is a food grade foil lined sachet. This packaging delivers optimal freshness. As vitamin C levels are depleted over time, we have chosen to package our vitamin C in smaller quantities. This means that the product is able to remain fresh and retain its potency for the duration of its use.

The recommended daily dose for Melrose Vitamin C varieties is 1000mg – 3000mg per day. 2 grams equals approximately half a standard teaspoon. Vitamin C powder is easily dissolved in water or juice.

For specific conditions, your health care practitioner may recommend a different dose.

No. There are no sweeteners or flavours in Melrose Ascorbic Acid, Melrose Calcium Ascorbate and Melrose Sodium Ascorbate. 

Melrose Vitamin C plus Bioflavonoids uses a natural orange oil as flavouring. Melrose Immune guard has flavouring and natural sweetener added.

Yes, each of the Melrose Vitamin C varieties are gluten free.

Melrose Organic Flavour Free and Organic Full Flavour Coconut Oils are sustainably sourced from The Philippines.

Firstly, the coconut is dried in the sun. It is then heated and pressed to produce crude coconut oil. The crude oil undergoes mechanical filtration and uses activated charcoal to remove impurities. A final filtration process removes the activated charcoal.

The recommended dose for Melrose Flaxseed Oil is 20mL per day for adults. This can be easily taken as 1 tablespoon or 4 teaspoons per day. This dose can be halved for children.

Flaxseed oil provides a great source of the essential fatty acid omega 3, in particular alpha linoleic acid (ALA) which converts to EPA and DHA in the body. EPA supports healthy brain and heart function and has anti-inflammatory properties which reduce symptoms associated with arthritis, dry skin and autoimmune conditions. DHA is essential for brain growth and development and protection from degenerative conditions.

The many health benefits of flaxseed oil include:

Flaxseed oil has a characteristic taste and aroma which can be perceived as slightly nutty and bitter. The flavour can change depending on the temperature of the oil as well. We test every batch of oil for freshness and oxidation as well as for aroma, taste and appearance. The taste does have variation from batch to batch and is influenced by a number of factors including different growing conditions and locations, the amount of rain, sun and heat during the growing season. The seeds are always harvested the same way and cold pressed with the same method to ensure the highest quality oil. All the batches have been tested by Melrose and confirmed the product is safe for consumer use.

You can find contact information for stores that stock Melrose products by searching in the Store Locator on our website. You will need to contact the stores directly to check if they have specific products in stock.

Alternatively, you can contact the Melrose Customer Service team on 03 9874 7800.

No. we currently do not have a back order system in place. If an item is out of stock, it will be displayed as unavailable on the website.

No. We currently do not accept orders over the phone. If you need assistance completing your order please email orders@melrosehealth.com.au

Please go to the login section of our website and select "forgot my password" and we'll email you a new password to the email we have on file for you account. Please follow the unique link provided in the email to set up a new password. Please keep your data safe and do not share your login details or re-use other passwords you may use for other sites.

Please login to your Melrose account via the main navigation bar at the top right of the page and go to My Account to view or edit your details.

Once you have selected the products you want to purchase and added them to the cart you will go to the checkout. Simply enter the code under the coupon code field and click Apply to ensure you receive the discount. Please enter the coupon code exactly as it has been provided to you otherwise it will not work and the discount will not be applied. The total amount due to be paid will be clearly spelt out before you commit to order from the Melrose website.

We accept Visa, MasterCard, AfterPay and PayPal. Please have your PayPal logins handy to complete your order.

You need to get in touch with PayPal to get access to your account and banking details. Please visit https://www.paypal.com/selfhelp/home if you need assistance with your PayPal login details, otherwise you can continue with your purchase using your credit or debit card.

All orders are managed by Australia Post. Successful orders will be shipped within one or two business days (Monday-Friday) as long as there are no issues. Once your order has been collected from our warehouse, you will receive an email from Australia Post confirming that the order is on its way and will provide you with the tracking number. You can use this number to track your order on the Australia Post website.

You can view our shipping options and cost in Australia within our shipping and returns policy. 

You would also have received this order confirmation number and tracking number via email. If you are in Australia please visit the Australia Post website to track your order. You can also contact our Customer Support team to track your order.

We currently only ship to states across Australia. If you are an international customer please contact our customer support team for more information on where you may be able to purchase Melrose Health products in your country.

Every effort is made to ensure orders are shipped within 1-2 business days (Monday-Friday) and if you are based in Australia your order can take between 3-7 business days to arrive; sometimes it is faster and on occasion a bit longer depending on your final destination.

Important Information: Due to volumes and unexpected delays, orders will be dispatch within 3 - 5 working days. We ship orders from our warehouse between Monday - Thursday. Due to extended COVID-19 restrictions and high parcel volumes, customers may experience delivery delays. Our delivery partner Australia Post is working hard to ensure you receive your items as quickly as possible. 

Due to volumes and unexpected delays, your order will be dispatched within 3 – 5 working days from our warehouse.

If your order does not arrive within the estimated time frame please check with Australia Post first. You can also Melrose Customer support via email: orders@melrosehealth.com.au, quoting your 6 digit order number and your tracking number if you have it handy.

Within Australia, we can ship to post office boxes. If you are not at home to receive your parcel, we now have authority to leave deliveries, so if you're not home it will be left in a safe place. 

You can read our returns policy here.